Technical Resources
ExacqVision Licensing Knowledge Base
Practical guidance for selecting, ordering, activating and transferring exacqVision Professional and Enterprise licenses.
License Transfer Quick GuideRequirements and order information for EVIP-TRANSFER.How to Transfer an exacqVision License to a New ServerStep-by-step guide to moving an exacqVision Professional or Enterprise server license to a new MAC address using EVIP-TRANSFER and current SSA.exacqVision Professional vs Enterprise: Which License Do You Need?Compare exacqVision Professional and Enterprise licensing, camera-license products, SSA products, and the information needed before ordering.What Is EVIP-TRANSFER?Understand what EVIP-TRANSFER does, when it is required, the SSA prerequisite, and the server information needed for an exacqVision license move.What Is an exacqVision Software Subscription Agreement (SSA)?Learn how exacqVision SSA controls software-update eligibility, how licensing works, and why Professional and Enterprise systems require different SSA products.How to Renew Enterprise Software Updates with SSA-ENT-CGuide to verifying an Enterprise server, collecting the correct identifier, and ordering SSA-ENT-C without exposing a public fixed price.How to Renew Professional Software Updates with SSA-PRO-CGuide to checking a Professional exacqVision server and applying SSA-PRO-C for the applicable current-version software update.How to Add More IP Camera Licenses to exacqVisionLearn how to select EVIP-01 or EVENIP-01, identify the server, and verify the camera-channel total after adding exacqVision IP licenses.EVIP-01 vs EVENIP-01: What Is the Difference?EVIP-01 and EVENIP-01 both add an IP camera channel, but they apply to different exacqVision server editions.Common exacqVision Licensing Mistakes and How to Avoid ThemAvoid common exacqVision licensing errors involving server edition, MAC address, SSA, camera-license quantity, and license transfers.How to Find the Correct exacqVision Server MAC AddressFind the MAC address used for exacqVision licensing and avoid secondary, inactive, or changing network identifiers.exacqVision License Transfer Requirements ChecklistA practical checklist of the information required before ordering EVIP-TRANSFER for a Professional or Enterprise exacqVision server.exacqVision Licensing FAQAnswers to common questions about EVIP-01, EVENIP-01, SSA-PRO-C, SSA-ENT-C, EVIP-TRANSFER, MAC addresses, and license activation.Moving exacqVision to New Hardware: Licensing and Migration PlanPlan an exacqVision hardware replacement, including backups, MAC address preparation, SSA verification, EVIP-TRANSFER, and post-migration checks.exacqVision Licensing GlossaryDefinitions of common exacqVision licensing terms including EVIP-01, EVENIP-01, EVIP-TRANSFER, SSA, MAC address, serial number, Professional, and Enterprise.Troubleshooting exacqVision License ActivationTroubleshoot exacqVision license activation problems involving wrong MAC address, wrong edition, expired SSA, stale license files, and server identification.